Privacy Policy

1. Information We Collect

When you visit Modern King, purchase a lamp or contact us, we may collect:

• Contact details: name, email address, shipping address and phone number.
• Order information: products purchased, payment amount, order history.
• Technical data: IP address, browser type, device type and pages visited — collected via analytics cookies when you consent.
• Communication records: emails, contact form submissions and trade inquiries.

2. How We Use Your Data

• Order fulfillment: to process, ship and support your orders.
• Customer support: to respond to inquiries, warranty claims and returns.
• Site improvement: to analyse how visitors use our website (only with analytics consent).
• Marketing: to share relevant product updates and offers (only with marketing consent).
• Legal compliance: to meet applicable tax, consumer protection and fraud‑prevention obligations.

3. Cookies & Tracking

We use cookies to distinguish essential functions, analytics and marketing. You control non‑essential cookies via our cookie banner. Essential cookies are required for checkout, cart memory and security and cannot be disabled.

4. Data Sharing

We do not sell, rent or trade your personal data. We share data only with:

• Service providers: shipping carriers, payment processors and hosting infrastructure — bound by data processing agreements.
• Legal authorities: when required by applicable law or court order.

5. Data Retention

We keep order and communication records for the period required by tax and consumer law. Analytics and marketing data is retained for up to 24 months unless you withdraw consent earlier.

6. Your Rights

• Request a copy of the personal data we hold about you.
• Ask us to correct or update inaccurate data.
• Request deletion of your data where legally permissible.
• Withdraw cookie consent at any time via the cookie settings link.
• Contact us at the email on our Contact page for any privacy request.

7. Security

We apply reasonable technical and organisational measures to protect your data — including encryption in transit, limited staff access and regular security reviews. No system is 100% secure; we ask you to report suspected vulnerabilities promptly.

8. Children's Privacy

Modern King does not knowingly collect data from anyone under the age of 16. If you believe a child has provided us with personal data, contact us immediately.

9. Policy Updates

We may update this policy to reflect changes in law or how we operate. The date at the top will be revised. Continued use of the site after changes constitutes acceptance.

10. Contact

For privacy questions or data requests, please visit our Contact page.